Support and service

Our support and service teams assist you on every step on the way to a successful PR campaign, Mondays to Fridays and even during the weekend. The emergency hotline also ensures that somebody is on hand to assist even outside of business hours. You can find the main lines for our support teams below.

General information and queries

If you are still unsure as to who can help you or if you have a general query, we’d be delighted to assist.


Phone: +41 43 960 68 68
E-Mail.: newsdesk@newsaktuell.ch

Technical support

You have issues in setting up a press release distribution?
No problem at all – our operations team will guide you through the technical process.

Phone: +41 43 960 68 00
E-Mail: newsdesk@newsaktuell.ch

Requests to our research team

Our media research team keeps the renteria database up to date. Please contact for requests and suggestions concerning our journalist database.

E-Mail: renteria.support@newsaktuell.ch